Privacy Policy

I. Name and address of the controller

The responsible data controller (“controller”) within the meaning of the General Data Protection Regulation and other national data protection laws as well as other data protection regulations:

TourismusSuite GmbH

Hamtorstraße 9
D-41460 Neuss
Phone: +49 (0) 2131 / 3 66 60-80
Fax: +49 (0) 2131 / 3 66 60-88
E-mail: info [at] tourismussuite [dot] com

Website: https://www.tourismussuite.com

II. Contact and address of the data protection officer

The data protection officer for the controller is:

TourismusSuite GmbH
Data protection
Hamtorstraße 9
D-41460 Neuss
E-Mail: privacy-policy [at] tourismussuite [dot] com

III. General information about data processing

1. Extent of processing of personal data
In principle, we collect and use personal data of our users only insofar as this is necessary for the provision of a functional website and our content and to offer or services to you and carry them out. The collection and use of personal data of our users takes place in principle only with the consent of the user. An exception applies to cases in which prior consent cannot in fact be obtained and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 (1) (a) of the General Data Protection Regulation (GDPR) applies as the legal basis for the processing of personal data.

In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR is the legal basis. This also applies to processing operations required to carry out pre-contractual actions.

Insofar as processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 (1) (c) GDPR is the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) GDPR is the legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the former interests, Art. 6 (1) (f) GDPR is the legal basis for processing.

3. Data deletion and storage duration
The personal data of the data subject will be deleted or anonymised as soon as the purpose of the storage no longer applies. In addition, such storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfilment of the contract.

IV. Provision of the website and creation of log files

1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected here:

  1. Information about the browser type and version used
  2. The operating system of the user
  3. The internet service provider of the user
  4. The IP address of the user
  5. Date and time of access
  6. Websites from which the system of the user arrives at our website
  7. Websites that are accessed by the user's system through our website

The data is also stored in the log files of our system. Storage of this data together with other personal data of the user does not take place.

The legal basis for the temporary storage of data and log files is Art. 6 (1) (f) GDPR.

2. Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 (1) (f) GDPR.

3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user’s IP address must be kept for the duration of the session.

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimise the website and to ensure the security of our information technology systems. Evaluation of the data for marketing purposes does not take place in this context.

We also have a legitimate interest in the processing of data for these purposes pursuant to to Art. 6 (1) (f) GDPR.

4. Duration of storage
The data will be deleted/anonymised as soon as it is no longer necessary for the purpose for which it was collected. When data is collected for providing the website, it is deleted when the respective session is completed.

When the data is stored in log files, it is deleted after no more than seven days. Storage beyond these periods is possible. In this case, the IP addresses of the users are deleted/anonymised, so that an assignment of the accessing client is no longer possible.

5. Objection and correction possibility
The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. Consequently no object is possible on the part of the user.

V. Use of cookies

1.Description and scope of data processing
Our website uses cookies. Cookies are text data stored in the internet browser or the internet browser on the user's computer system. If a user visits a website, this may cause the internet browser to save cookies on the user’s computer system. In subsequent visits to the website, these cookies can send data to the website again from the user’s computer system. Cookie data is only sent back to the source domain, not to other domains. Cookies may be used to save the user’s decisions regarding the website for a certain period of time, to uniquely identify the user's specific internet browser, or to statistically record user characteristics or behaviour on the internet.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser be identified even after a change of website pages.

The following data is stored and transmitted in the cookies:

  • User session: Upon entering the website, a random code is used in a session cookie to assign subsequent page views to exactly the same internet browser.

In addition, we use cookies on our website which allow an analysis of the user’s browsing behaviour. In addition to cookies, the type of browser and operating system is transmitted. This data, which is processed exclusively in the user’s internet browser, serves the purpose of not displaying any messages that the user has already confirmed. This includes:

  • The notice about the use of cookies
  • The notice when using a browser that is not supported

When accessing our website, the user is informed about the use of cookies for analysis purposes and their consent to the processing of the personal data used in this context is obtained. In this context, reference is also made to this privacy policy.

2. Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Article 6 (1) (f) GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes with the consent of the user is Art. 6 (1) (a) GDPR.

3. Purpose of data processing
The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary that the browser is recognised even after a page change.

The user data collected through technically necessary cookies will not be used to create user profiles.

The use of the analysis cookies is for the purpose of improving the quality of our website and its contents.

We also have a legitimate interest in the processing of personal data for these purposes pursuant to to Art. 6 (1) (f) GDPR.

4. Duration of storage, objection and correction options
Cookies are stored on the computer of the user and transmitted by it to our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

VI. Newsletter

1. Description and scope of data processing
You can subscribe to a free newsletter on our website. Upon registration/profile change for the newsletter, the data from the input mask will be sent to us.

  1. E-mail address of the user
  2. First and last name of the user (voluntary)

In addition, the following data will be collected at registration/profile change:

  1. IP address of the accessing computer
  2. Date and time
  3. Favourite e-mail client (if possible)
  4. The browser language (if possible)
  5. Location (if recognisable from the browser)

For the processing of the data, your consent is obtained during the registration process and reference is made to this privacy policy.

In connection with the processing of data for sending newsletters, the data is passed on to our partner The Rocket Science Group, LLC (Atlanta, USA). The data will be used exclusively for sending the newsletter. The data (e-mail addresses) is therefore stored outside the EU. The service provider has committed to comply with the data protection provisions (GDPR - EU 2016/679). The privacy policy of the service provider can be viewed here: https://mailchimp.com/legal/privacy/.

2. Legal basis for data processing
The legal basis for the processing of the data with the consent of the user after the user has registered for the newsletter is Art. 6 (1) (a) GDPR.

3. Purpose of data processing
The collection of other personal data in the context of the registration process serves to prevent misuse of the services or the e-mail address used.

4. Duration of storage
The data will be deleted/anonymised as soon as it is no longer necessary for the purpose for which it was collected. The e-mail address of the user as well as the personal data collected in the registration process are therefore stored as long as the subscription to the newsletter is active. If you unsubscribe from the newsletter, your data will be deleted/anonymised.

5. Objection and correction possibility
Subscription to the newsletter may be terminated at any time by the data subject. For this purpose, there is a corresponding link in each newsletter. This also allows for a revocation of consent to the storage of the personal data collected during the registration process.

VII. Contact forms and e-mail contact

1.Description and scope of data processing
On our website contact forms are available, which can be used for electronic contact with the controller. If a user makes use of this option, the data entered in the input mask will be transmitted to us and saved. This data may include:

  1. Company name
  2. Salutation
  3. First and last name
  4. E-mail address
  5. Message text

In some cases, the user has the option of sending a copy of the contact to their e-mail address. At the time of sending the message, the following data is also stored:

  1. The IP address of the user
  2. Date and time of sending

For the processing of the data, the consent of the user is obtained in the context of the sending process and reference is made to this privacy policy.

Furthermore, contact via the provided e-mail address is possible. In this case, the user’s personal data transmitted by e-mail will be stored.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing
The legal basis for the processing of the data with the consent of the user is Art. 6 (1) (a) GDPR.

The legal basis for the processing of the data transmitted in the course of sending an e-mail is a legitimate interest pursuant to Art. 6 (1) (f) GDPR. If the e-mail contact aims to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.

3. Purpose of data processing
The processing of the personal data from the input mask serves the controller solely for processing the contact. In the case of contact via e-mail, the required legitimate interest in the processing of the data also lies therein.

The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage
The conversations are, in addition to the mailboxes of recipients, secured on backup storage media of the controller. Due to legal storage requirements, the conversation is stored for at least 10 years.

5. Objection and correction possibility
The user has the possibility at any time to revoke their consent to the processing of the personal data. If the user contacts us by e-mail, they may object to the storage of their personal data at any time. In such a case, the conversation cannot continue. Deletion of the personal data stored in the course of making contact cannot be guaranteed under point 4 of this regulation.

VIII. Integration of further services and contents of third parties

1. Hosting
For the provision of this web site (hosting) we use different services of our partner Amazon Web Services EMEA S.A.R.L. based in 5 rue Plaetis, in L-2338 Luxembourg. As far as possible, all services are provided in the region "Frankfurt". By using this website, the user agrees that personal information can be processed on our partner's servers. Amazon Web Services is subjected to the privacy policy of the European Union. For more information on compliance with the EU Privacy Policy, please visit https://aws.amazon.com/en/compliance/data-privacy/. "

2. General
We include external services or content on our website. This is done on the basis of our legitimate interests in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 (1) (f) GDPR.

When using such a service or displaying third-party content, communication data such as date, time and IP address can be exchanged between the user and the respective provider for technical reasons. Specifically, the user’s IP address required to display content in the browser.

It may be that the provider of the respective services or contents processes your data for its own further purposes. We have no influence on the data collected by third parties and its processing and cannot give any binding information on the purpose and scope of the processing of your data. For more information on the purpose and scope of the collection and processing of your data, please refer to the privacy policy of the respectively responsible provider under data-protection law of the services or content to which we connect. Here you will also find further information on the processing of data and possibilities to object to the processing.

For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy policies of these providers shown below. You will also find further information about your rights and settings options for the protection of your privacy there.

Addresses of the respective plug-in providers and URL with their privacy policies:

  • On demand we include maps from the Google Maps service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, users’ IP addresses and location data, but this is not collected without the user's consent (usually as part of the settings of their mobile devices). The data can be processed in the USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out:https://adssettings.google.com/authenticated.
  • On demand we embed the videos on the YouTube platform of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out:https://adssettings.google.com/authenticated.
  • We include the evaluation tile “Kununu” of the supplier kununu GmbH, Neutorgasse 4-8, Top 3.02, 1010 Vienna, Austria. Privacy policy: https://privacy.xing.com/de/datenschutzerklaerung
  • On demand we use the service provider TYPEFORM SL, based in Carrer Bac de Roda 163, 08018 Barcelona, ​​Spain, for the collection of user-replies and surveys on our marketing and product websites. Typeform is subject to the data protection provisions of the European Union. When participating in a survey, the IP address of the user, information on the time and duration of the survey as well as the information provided in the survey form by the user are transferred to Typeform. The privacy policy of Typeform can be viewed here: https://admin.typeform.com/to/dwk6gt.
  • We use Google Tag Manager to easily integrate and manage analytics and marketing services on demand when needed. Google Tag Manager itself (which implements the tags) does not process users’ personal data. With regard to the processing of users’ personal data, reference is made to the other services discussed in this privacy policy. More information about the usage policy and privacy policy can be found here: https://www.google.com/intl/de/tagmanager/use-policy.html.

3. Use of Facebook social plug-ins
Based on our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 (1) (f) GDPR), we use social plug-ins (“plug-ins”) of the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”). The plug-ins can represent interaction elements or content (e.g. videos, graphics or text contributions) and can be recognised by one of the Facebook logos (white “f” on blue tile, the terms “Like” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plug-in”. The list and appearance of Facebook social plug-ins can be viewed here: https://developers.facebook.com/docs/plug-ins/.

Facebook is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

When a user uses a feature of this online offering that includes such a plug-in, their device establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted by Facebook directly to the device of the user and incorporated by it into the online offer. In the process, user profiles can be created from the processed data. We therefore have no influence on the amount of data that Facebook collects with the help of this plug-in and therefore inform users according to the best of our knowledge.

By integrating the plug-ins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to the user’s Facebook account. If users interact with the plug-ins, for example, press the Like button or leave a comment, the information is transmitted from the user's device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in the privacy policy of Facebook: https://www.facebook.com/about/privacy/.

If a user is a Facebook member and does not want Facebook to collect data about them via this online offer and link it to their member data stored on Facebook, the user must log out of Facebook and delete their cookies before using our online offer. Other settings and objections regarding the use of data for promotional purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US-American site http://www.aboutads.info/choices/ or the EU-Site http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

4. Use of Twitter social plug-ins
Within our online offering, features and content of the Twitter service offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, may be incorporated. This may include, for example, content such as images, videos or text and buttons, with which users can announce their preference regarding the content, or subscribes to authors of the content or our contributions. If the users are members of the platform Twitter, Twitter can assign the retrieval of the above-mentioned contents and functions to the profiles of the users. Twitter is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active). Privacy policy: https://twitter.com/de/privacy, Opt-Out: https://twitter.com/personalization.

5. Use of Xing social plug-ins
Within our online offer, functions and contents of the service Xing, offered by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany, may be integrated. This may include, for example, content such as images, videos or text and buttons, with which users can announce their preference regarding the content, or subscribes to authors of the content or our contributions. If the users are members of the platform Xing, Xing can assign the retrieval of the above contents and functions to the profiles of the users. Privacy policy of Xing: https://www.xing.com/app/share?op=data_protection

6. Google Analytics
Based on our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 (1) (f) GDPR), we use Google Analytics, a web analytics service provided by Google LLC (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous usage profiles of the users may be created from the processed data.

We only use Google Analytics with IP anonymisation activated. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer and the processing of such data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information about Google's data usage, setting and objection options, in the Google Privacy Policy (https://policies.google.com/technologies/ads) as well as in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

Users’ personal data will be deleted or anonymised after 14 months.

IX. Online presence in social media (Facebook, Twitter, Linkedin, Xing)

We maintain online presence within social networks and platforms such as Facebook, Twitter Linkedin and Xing in order to communicate with customers, prospective customers and users active there and to inform them about our services. When visiting the respective networks and platforms, the terms and conditions and the data processing guidelines of the respective operators apply.

Unless otherwise stated in our privacy policy, we process the users’ data as far as they communicate with us within the social networks and platforms, e.g. write posts on our website or send us messages.

X. Rights of data subjects

If your personal data is processed, you are a data subject pursuant to GDPR, and you have the following rights over against the controller:

1. Right to information
You may request the controller to confirm if personal data concerning you is processed by us.

If such processing occurs, you can request information from the controller about the following:

  1. The purposes for which the personal data is processed;
  2. The categories of personal data that are processed;
  3. The recipients or categories of recipients to whom the personal data relating to you has been disclosed or is still being disclosed;
  4. The planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
  5. The existence of a right to correction or deletion of personal data concerning you, a right to restriction of processing by the controller, and a right to object to such processing;
  6. The existence of a right to lodge a complaint with a supervisory authority;
  7. All available information on the source of the data if the personal data is not collected from the data subject.

You have the right to request information about whether your personal data relates to a third country or an international organisation. In this connection, you can request the appropriate guarantees in accordance with Art. 46 GDPR (e.g. approval by the supervisory authority) in connection with the transfer of data.

2. Right to correction
You have a right to correction and/or completion over against the controller, if the personal data processed about you is incorrect or incomplete. The controller must make the correction without delay.

3. Right to restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:

  1. If you contest the accuracy of your personal data for a period of time that enables the controller to verify the accuracy of your personal data;
  2. The processing is unlawful and you decline to delete the personal data and instead request the restriction of the use of the personal data;
  3. The controller no longer requires the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims; or
  4. If you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the controller prevail over your reasons.

If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the processing has been restricted in accordance with the above conditions, the controller will inform you before the restriction is lifted.

4. Right to deletion
a.Deletion obligations
You may require the controller to delete/anonymise your personal data without delay, and the controller is required to delete that data immediately if one of the following applies:

  1. Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. You revoke your consent to the processing pursuant to Art. 6 (1) (a) or Art. 9 (2) GDPR and there is no other legal basis for processing.
  3. Pursuant to Art. 21 (1) GDPR, you object to the processing and there are no prevailing justifiable reasons for the processing, or you object to processing pursuant to Art. 21 (2) GDPR.
  4. Your personal data has been processed unlawfully.
  5. The deletion of personal data concerning you is required to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.

b. Information to third parties
If the controller has made the personal data concerning you public and is obligated to delete it pursuant to Art. 17 (1) GDPR, it shall take appropriate measures, including technical means, to inform other data controllers who process the personal data that you as the data subject request the deletion of all links to, copies or replications of this personal data.

c. Exceptions
The right to deletion does not apply if the processing is necessary:

  1. To exercise the right to freedom of expression and information;
  2. To fulfil a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task of public interest or in the exercise of official authority conferred on the controller;
  3. For archival purposes of public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, to the extent that the right referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing; or
  4. To assert, exercise or defend legal claims.

5. Right to information
If you have the right of correction, deletion or restriction of processing over against the controller, the controller is obliged to notify all recipients to whom your personal data has been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort.

You have a right over against the controller to be informed about these recipients.

6. Right to data portability
You have the right to receive personally identifiable data you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance by the former controller to whom you have provided the personal data, provided that:

  1. The processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR, and
  2. The processing is done using automated procedures.

In exercising this right, you also have the right to require that your personal data relating to you is transmitted directly from one controller to another controller insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

7. Right to objection
You have the right at any time, for reasons that arise from your particular situation, to object to the processing of your personal data, which occurs pursuant to Art. 6 (1) (e) or (f) GDPR.

The controller will no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.

If the personal data relating to you is processed in order to operate direct marketing, you have the right to object at any time to the processing of your personal data for the purposes of such marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

8. Right to revoke the data-protection consent declaration
You have the right to revoke your data-protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9. Automated decision-making in individual cases
You have the right not to be subjected to a decision based solely on automated processing that will have legal effect or affect you in a similar manner. This does not apply if the decision:

  1. is required for the conclusion or performance of a contract between you and the controller;
  2. Is permissible on the basis of Union or Member State legislation to which the controller is subject, and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests; or
  3. Is carried out with your express consent.

However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) applies and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in (a) and (b), the controller shall take appropriate measures to uphold the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person at the controller, the right to express your own position, and the right to challenge the decision.

10. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you violates the GDPR.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

The supervisory authority is referred to in III. of this privacy policy.

XI. Changes to the privacy policy

We reserve the right to change the privacy policy in order to adapt it to changed legal situations, or to changes in the service and data processing. However, this only applies to statements regarding data processing. If the user's consent is required or elements of the privacy policy contain provisions of the contractual relationship with the user, the changes will only be made with the consent of the user.

Please inform yourself regularly about the content of the privacy policy.

As of: March 2020

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